Your Details
<p>By making this booking, you agree to the full booking <a href=/terms-conditions/ target=”_blank” rel=”noopener”>terms and conditions</a> and the <a href=/code-of-conduct/ target=”_blank” rel=”noopener”>Short-Term Rental Code of Conduct</a>.
<p>Important things to know before you book:</p>
<h3 id=”cancellation-policy”><b>Cancellation Policy</b></h3>
<p>If you cancel your booking within 48 hours of your booking request, you will receive a refund of monies paid, less the booking deposit, booking fee and credit card fee. The booking deposit, booking fee and credit card fee are non-refundable.</p>
<p>After 48 hours, the following cancellation terms apply to the whole or part of the trip (including any reduction in nights booked).</p>
<p><b>For bookings with a check-in date from 1st February to 30th November:</b>
<ol>
<li>If you cancel up to 60 days prior to arrival, you will receive a full refund of accommodation paid.
<li>Between 59-30 days prior to arrival, you will receive a 50% refund of accommodation paid.</li>
<li>Within 30 days of arrival, your entire booking value is non-refundable, except the security deposit.</li>
</ol>
</p>
<p><b>For bookings with a check-in date from 1 December to 31 January (Peak Season):</b>
<ol>
<li>If you cancel up to 90 days prior to arrival, you will receive a full refund of accommodation paid.
<li>Between 89-60 days prior to arrival, you will receive a 50% refund of accommodation paid.</li>
<li>Within 30 days of arrival, your entire booking value is non-refundable, expect the security deposit.</li>
</ol>
</p>
<p>From the check-in date, if the booking is cancelled, including amendments where the total stay is reduced, there is no refund on any monies paid, except the security deposit.</p>
<p>Any refund on the security deposit is returned according to our <a href=/terms-conditions/ target=”_blank” rel=”noopener”>terms and conditions</a>.</p>
<p>For trips impacted by government travel restrictions, see <a href=/policy-covid-19-coronavirus-for-short-term-rental-guests/ target=”_blank” rel=”noopener”>COVID-19 Policy</a> for full details.</p>
<h3 id=”booking-policy”><b>Booking Policy</b></h3>
<p>All bookings are on request until we charge your credit card and confirm your reservation in writing.</p>
<p><b>Book more than 30 days before arrival:</b>
<ol>
<li>Pay a booking deposit of 10% of the accommodation and a booking fee to secure the booking (non-refundable).</li>
<li>40% of the accommodation is due 48 hours after the booking is confirmed.</li>
<li>The balance is payable 30 days prior to check in. This includes the accommodation balance, all fees, and a refundable security deposit.</li>
</ol>
</p>
<p><b>Book 30 days or less before arrival:</b>
<ol>
<li>Pay a booking deposit of 10% of the accommodation and a booking fee to secure the booking (non-refundable).</li>
<li>Pay the balance 48 hours after the booking is confirmed. This includes the accommodation balance, all fees and a refundable security deposit.</li>
</ol>
</p>
<p> Payments may be made by credit card or direct deposit, however all deposits (booking and security deposits) must be paid by credit card.
</p>
<p>Payments made by credit card will be charged a processing fee. Late payment fees may also apply, or your booking cancelled, if payment is not received on time.</p>
<h3 id=”important”><b>IMPORTANT INFORMATION</b></h3>
<p>All guests must be at least 30 years of age, unless accompanied by a parent or guardian to stay in a property.</p>
<p>Pets, private parties, functions and weddings are strictly prohibited without explicit advance written permission.</p>
<p>Additional fees and charges may apply to your booking, including loadings for Sunday and public holidays arrivals/departures and other fees, depending on the services you request.
<p>Please read the full booking <a href=/terms-conditions/ target=”_blank” rel=”noopener”>terms and conditions</a> for details.</p>